CONTACT

FOR DIRECT CUSTOMER CARE PLEASE CONTACT US USING THE BELOW EMAIL: 

support@darkironfitness.com
  
After we receive your email we will reply within the next 24 hours.

Average response time is 6 hours.


PROCESS FOR PRODUCT RETURNS AND EXCHANGES: 

1.) If you purchased a Dark Iron Fitness product from a site other than Dark Iron Fitness

If you purchased from a different site such as Amazon or another online market place other than Dark Iron Fitness then you will need to return the product on that website in order to receive your refund / exchange from them.

2.) If you purchased from Dark Iron Fitness

If you purchased from The Dark Iron Fitness website please follow the directions below for returns and exchanges

Only products that are less than 30 days old from the time you received them are eligible for returns / exchanges

For returns or exchange requests for orders from our website that we're under a $50 purchase we require the customer to pay for return shipping. For orders from our website that were over $50 we will reimburse you for your return shipping when you get in contact.

For returns / exchanges please ship to this address:

Dark Iron Fitness
300 Hammack Drive
Austin, Texas. 78752

Once you have shipped the product please keep the mailing receipt and send us the tracking number to support@darkironfitness.com

RETURNING A PRODUCT FOR A REFUND:

If you are simply returning a product for a refund please follow these directions:

1.) Ship the product to the address listed above

2.) Once you have shipped the product please send us an email from the email address above and include the shipping tracking number and your order number in your email to us

3.) Once we have received this information from you we will confirm the details with you a immediately process your refund

RETURNING A PRODUCT FOR AN EXCHANGE:

If you are looking to exchange a product for a different size, color, or anything else then please follow these directions:

1.) Ship the product to the address listed above

2.) Once you have shipped the product please send us an email from the email address above and include the shipping tracking number, your order number, the new product you wish to have sent to you, and also your shipping details.

3.) Once we have received this information from you we will confirm the details with you and immediately process your exchange and send you your new product free of charge


If you have any questions just let us know.

Talk to you soon!

- Dark Iron Fitness Support
support@darkironfitness.com
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